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Product Safety

myCharge Powerbank Recall

To view the full recall notice from the Consumer Product Safety Commission, please use the link below:

https://www.cpsc.gov/Recalls/2022/myCharge-Recalls-Powerbanks-Due-to-Fire-and-Burn-Hazards

Description: This recall involves seven models of myCharge powerbanks under the Razor and Adventure brand names used for powering and recharging electronic devices that have a USB interface, such as tablets, cell phones, Bluetooth speakers, e-readers, etc. The Razor powerbanks have an anodized metallic case that is blue, black or gray, while the Adventure powerbanks have a rubberized exterior. “myCharge” is written on the front of the product case. The model # of the powerbank is located on the back of the Razor powerbanks and on the bottom of the Adventure powerbanks. The 4-digit date code is printed on the outer packaging (color box) and directly on the product itself.  Razor models will have the 4-digit code located on the back of the Razor powerbanks and the Adventure powerbanks will have the 4-digit code under the rubber flap located on the top of the unit.  See below for details.

 

Adventure Series

The Adventure Series date codes can be found underneath the rubber tab on the top of the unit.

If your model and matching date code is not listed below, you are not effected by this recall.

Name: Model: Date Codes Subject to Recall:
Adventure Mega AVC20KG-A 2818, 3718, 4018, or 4518
Adventure Mega-C AVCQC20KG-A 2818

 

Razor Series

The Razor Series date codes can be found on the back of the unit, as the last line printed under manufacturer information.

If your model and matching date code is not listed below, you are not effected by this recall.

Name: Model: Date Codes Subject to Recall:
Razor Mega RZ20KK-A 3818, 4118, 4418, 4918, or 1719
Razor Mega-C RZQC20KK-A 3818
Razor Super RZ24NK-A 0319
Razor Super C RZQC24NK-A 3319 or 3519
Razor Xtreme PD RZPD26BK-A 2818, 3718, or 3918

 


Sold at: Best Buy, Brainstorm, Hirsch Gifts, Hudson News, InMotion, Lapine, Power Sales, Projector World, and Target stores nationwide and online at www.amazon.comwww.mycharge.com and www.target.com and through the U.S. Marine Corp/Navy Exchange from August 2018 through December 2019 for between $70 and $100. 

If your myCharge Adventure or Razor powerbank does not contain any of the date codes listed above, then this recall does not apply to you and no further action is required on your part.

If your myCharge Adventure or Razor Powerbank is marked with any of the above-listed date codes - discontinue use of the powerbank immediately and please complete all fields on this form including providing a photo of the actual date code on the powerbank. When completed click SUBMIT and we will contact you to arrange for the return of your powerbank.  Please note that upon our receipt of the returned powerbank myCharge will provide you with a full refund of your purchase price plus an additional 25%, in the form of an electronic voucher that can be used on  www.mycharge.com.