RECALL INFORMATION
This recall only involves the myCharge POWER HUB All-In-One 10,000 mAh powerbank models numbers AO10FK-A, AO10FK-B, and AO10FK-C - sold exclusively at Costco.
Recall Date: June 20th, 2024
Recall Number: 24-271
Recall Notice: https://mycharge.com/pages/power-hub-all-in-one-recall
Name of Product: PowerHub All-In-One 10,000 mAh portable charger
Hazard: Fire and burn hazard while charging
Remedy: Replacement
Product Description (see images below):
The recalled portable chargers are black and include two built-in cables for charging portable electronic devices and a folding wall plug to recharge the power bank. “myCharge” is printed on the front surface along the long edge. The model number is printed on the back.
The recalled portable chargers have a manufacturing date code printed on the outer surface of the wall prong. The only manufacturing date codes included in this recall are all codes ending in 21 or 22 and four date codes ending in 23 (0123, 0923, 1523 & 1723).
Representative product information is shown below.
If your product does not contain any of the date codes identified above, then this recall does not apply to you and no further action is required.
If your product is marked with any of the above-listed date codes, immediately stop using the product and please complete all fields of this form and click SUBMIT to obtain a free replacement product.
STEP 1 - Provide Full name, Address for shipment, Phone Number.
STEP 2 - Upload Photo of Product as Shown in the Image Below. If you have more than 1 device, you can upload up to 5 photos, or number every device with a marker and take one picture of all devices, and follow the rest of the instructions.
STEP 3 - Check the Box to Confirm Affirmation of Responsible Disposal.
Click the Button to Complete Steps 1, 2 and 3 and Submit your Request.